Our solutions help your business

INTRUM CRM comprises plenty of functional options to automate your business processes and client service. Choose our ready-made industry solutions to satisfy your company needs.

FREE TRIAL of CRM full version (14 days)

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FREE ASSISTANCE in CRM adjustment is available upon registration

"All the interaction in our company is performed through INTRUM CRM. As a result, we display progress — even at these turbulent times"

"Auto—Broker" Ltd

Perfect CRM.

High level of compatibility with various internet services and popular social networks integration, together with moderate pricing, make this system highly competitive. It is especially popular with companies with call centers — telephony integration is very resourceful.


"Auto—Broker" Ltd

ADVANTAGES: high level of integration with internet services, responsive online support, reasonable pricing

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DATA CENTERS

8500

TECH SUPPORT QUERIES

18315

GB OF OUR CLIENTS CLOUD DATA VOLUME

15195444

CALLS MADE BY OUR CLIENTS FROM THE CRM

ABOUT INTRUM CRM

Why INTRUM?

Our advantages

INTRUM cloud service comprises plenty of functional options to automate and simplify the workflow of small and medium enterprises.

The system combines multiple functions for client database management and sales optimization with Intranet (internal corporate portal and flexible social network for employees).

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Industry Versions

INTRUM CRM offers a variety of industry-tailored solutions to satisfy diverse business needs, characterized by specific functional demands.

Flexible Settings

The CRM is easily adjustable to your business and its challenges. You can adapt it to fit nearly any kind of workflow.

Assistance in Introduction and Deployment

Your personal advisor will answer any questions and help set up the system at any stage — from its introduction to its further use.

Easy Scaling

As your company develops, you can easily expand the CRM functions by adding new essential options.

Аutomation of Your
Business Processes

Imagine all the stages of client interaction following a strict predetermined scheme.

Business processes can easily be launched by ready-made templates. Flexible settings allow you to customize the system to satisfy your business needs.

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Sales Record and Sales Funnel

Monitor your sales by stages and close deals successfully.

Our solution allows building various sales funnels to analyze both current and previous sales dynamics, as well as sales reps efficiency.

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IP Telephony

Connect any telephony provider to the system.

Customize call center and sales scripts right in the CRM. You can find all the call history and conversations records in contact profile.

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CRM and Your Website Integration

Get online experts communicate with clients right from the CRM. Collect your website statistics and perform end-to-end business analytics of advertising channels efficiency.

INTRUM CRM integration with Google AdWords, Facebook and YouTube allows remarketing: you can automate online-advertising through your business processes. Upload your products/services database to your website right from the CRM.

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Report Constructor

Compile reports based on your real business efficiency metrics.

Customize the report display for each user individually, depending on their position and functions in the company.

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Email Integration

Connect all your company accounts — INTRUM CRM is compatible with any mail client.

Enjoy fully functional email interface + all the messages are also displayed in contact profile.

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Document Autogeneration and Document Flow

Create documents right from contact profile just by one click or create deals based on your templates, then print out and mail them to your clients.

You can customize document templates with all the flexibility — even using your unique company signature.

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Cloud File Storage

Control the access to files and share it with your colleagues right in the CRM.

Control access to files and share it with your colleagues right in the CRM.

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Security

Flexible settings allow to categorize access permissions within companies of even the most complicated hierarchy.

You can also create rules of access restriction by IP address for various employee clusters and enable logging of all user activity.

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Customer Success and Communication Integration

Create a professional customer success unit right in the CRM.

Get all contacts' messages from various sources destined to the CRM. Enable Facebook/Viber/Skype/Instagram/Telegram integration, live chat on your website or online chat via уmail.

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Contact Activity History

Contact profile displays: all client's credentials and contact information, as well as the supplementary details you customized ("client's shoe size" field, for instance, if it is important to your business), client's deals, all sorts of activities, items the client purchased from you, all calls and messages, website sessions statistics, and also the web resource that brought the client to you (marketing budget), documents created for the client, feedback sent by the client from website, client's SMS and email messages, as well as their opening and browsing statistics.

Database

Compile databases of products/services with flexible settings for profile fields and guides.

WILLINGNESS TO PURCHASE
LOYALTY
BUDGET
MARKETING EXPENSE

Task Manager

Smart task manager with an embedded online chat and access permissions distribution.

HR Tools and Attendance Statistics

Keep personnel records in user profiles: log recruitment activity, vacations and employment termination history.

API and Applications

Our API provides a wide range of system features add-ons through applications, as well as integrations with external services.

Flexible Settings of CRM Modules

You can create intertwined associations and apply most complex rules when adjusting fields in contact profile/any other CRM object.

BILLING AND PRICING

We offer flexible pricing conditional on the number of CRM users in your company

STARTER

from $19

BILLED MONTHLY PER USER

  • 1-5 users
  • All basic functions
  • For small enterprises
  • Tech support
MORE

ENTERPRISE

$30

BILLED MONTHLY PER USER

  • Any number of users
  • Full set of functions
  • All integrations
  • Assistance/tech support
MORE

ULTIMATE

$75

BILLED MONTHLY PER USER

  • Full set of functions
  • All integrations
  • Personal advisor
  • Creating custom complementary applications
  • Business processes automation and audit
MORE

For pricing advice and custom offers contact us: +1 (650) 360-09-10

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Assistance in CRM Introduction and Deployment

64x64x1Basic Aid
Available to all users (including those of the trial version). You get assistance in settings through the CRM internal chat. Average response time: less than one minute. It usually takes 5-7 minutes to get your question answered.

64x64x1Advanced Support
It takes even less time to solve a technical issue for companies with over 50 users. Enjoy advanced assistance over the phone.

64x64x1VIP Support (CRM deployment — all included)
We can take over the deployment of the CRM and its adjustment to your business needs. The scope of services rendered is predefined by your technical enquiry and usually comprises: initial consultation and business processes definition, system adjustment and follow up.


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INTRUM CRM DEPLOYMENT STAGES

You can either resort to the CRM default settings or modify them in accordance to your specific needs.

  • 1. Open User Accounts

    Add all the employees to the system (or send them invitations by email) and distribute access passwords among them.

  • 2. Adjust Contacts/Objects/Deals/Activities Fields

    Apply flexible settings to any field of a CRM object. Create complex intertwined associations between the fields.

  • 3. Access Restrictions

    Control user access to the CRM: define the type of changes each user can make to a certain group of contacts/deals.

  • 4. Contacts/Objects Import

    Enter contacts/objects or import them from your existing database. Export contacts/objects/deals/activities in an Excel file.

  • 5. IP Phone, Email and SMS Log

    Connect all the company email accounts, landline and mobile phones to the CRM: keep records of all the communication history and log it in the CRM.

  • 6. Business Processes and Report Settings

    Run all the business processes automatically through the CRM, thus minimizing the human factor when tackling contacts/objects.

  • Wonderful! Reasonable pricing. Great features and flexibility. If you are thinking of a CRM — it must be INTRUM.

    "Phoenix Real Estate"

  • A perfect mach to my business. I kept within default settings.

    "Law and Notary Offices"

  • For several years of working with INTRUM, we noticed how professional this team is. The business arrangements they offer are really efficient (highly qualified staff, perfect partner relationship).

    Director General at "Real Estate Sales Office" LLC

  • INTRUM is a system of a tremendous potential — and new features are constantly being added. Sometimes, the developers really "read our mind": the interface has been all upgraded recently to become even more convenient and top notch. That's smart thinking! INTRUM also comprises in-built telephony with a very convenient virtual automatic telephone system, being the only one compatible with any (!!!) provider.

    "Mega" Ltd

INTRUM CRM INTEGRATIONS

INTRUM CRM offers multichannel integrations

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Connect any telephony IP provider.

IN-BUILT TELEPHONY

Customize call center and sales scripts right in the CRM. All calls history and conversations recordings can be found in contact profile.

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Email

FULL WEB CLIENT

Connect all the company email accounts to the CRM and control user access

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Website

WEBSITE INTEGRATION

Online forms, online chat with clients, call from website, statistics, catalog

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Campaigns

SMS AND EMAIL INTEGRATION

Create and distribute newsletters and SMS messages right from the CRM

Try CRM for free (14 days) or order a video presentation of its features

SYSTEM INFORMATION

Read more about the system functions below

Video presentations CRM
Video presentations of the system in action

А collection of videos about various system functions in action

CRM INTRUM Wiki instructions
INTRUM CRM Wiki functional guide

А collection of instructions and information about all the functional modules of the CRM

CRM Pricing
System functions as determined by rate

System functions by rate: comparison chart/p>

How do I get started?

Sign up for our free trial version. In 14 days you will have an experience of the CRM functional features, while getting all the necessary deployment and adjustment advice from our tech support.

Contact Us

+1 (650) 360-09-10 San Francisco, CA, US
+44 (208) 068-82-50 London, UK
+61 (28) 520-39-25 Sydney, Australia

Email: info@intrumnet.com