Contents / General Questions About the System

How Do I Learn to Work with the System?

Ever since you start working with the CRM, our experts will be helping you learn the system; you can expect the best of advice on how to adjust CRM functions to satisfy your company needs.

We usually resort to the following scheme. Assign an executive responsible for CRM deployment in the company. This person will be communicating with our experts, who will be there to answer all possible questions. Then the responsible executive will explain INTRUM CRM basic functions and settings to the colleagues.

Informational and tech support is included in the price. You get all the advice and assistance online (internal chat, phone, email). Support queries are limited by number, depending on the rate chosen by your company and the number of employees in it, but even in case of limits excess, we will still answer all of your questions — the response time will just take a little longer.

Our video instructions and CRM functional guide are available at any time.

We also offer an exclusive support service ("CRM deployment — all included"): our experts will take over the system deployment and its adjustment to your needs following your technical inquiry. For more details, contact our VIP-support expert by email: adding a "CRM Deployment Inquiry" tag.

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INTRUM CRM is a SaaS cloud solution and is hosted by our servers. The CRM is flexible and can adjust to your business needs. You will be getting all the necessary assistance from your personal adviser while using the system.