Adjust your website integration with APRO CRM.
1. Delivering all requests from website
All requests from online and feedback forms are destined right to the CRM. It is also possible to create a new deal/activity out of each new incoming request and send it to supervisors for processing. There are plenty of ways to process your website requests employing all sorts of automation algorithms by means of business processes to ensure not a single client query is lost.
2. CRM online chat
Use CRM online chat to communicate with your website visitors in real time mode.
3. “Call from website” button
Your clients can make a browser call to you right from your website or leave a callback request. All the call details, including the conversation recording, are logged in the CRM.
4. Visitor statistics
If a user left a trace of some sort of interaction with your website interface (sent a request, filled a feedback form, called or messaged you from website) — detailed statistics about this user (including the website entry source) will be submitted to the CRM. You can use this data to build cross-cutting marketing analytics in the CRM.
Q & A
Is it possible for the system to automatically set a callback task for sales reps each time a new website request reaches the CRM? The task deadline must match the callback time specified in client’s request.
You can easily do it employing the relevant automated business process from the library of business processes of APRO CRM.
How long does it take the website data to get to the CRM?
It takes no time at all. You will see an online form in the CRM right the moment it was submitted on your website.
Can I export the CRM data to website?
Yes, it is possible. You can export the catalog of you company products, for example. The information about the exported objects on your website will be synchronized with that in the CRM. Shifts of deals stages can also be exported from the CRM and displayed in client’s account survey on the website, thus illustrating the progress in order processing.
How many websites can be integrated with the CRM?
The number is unlimited. You can associate several landing pages with the CRM and monitor their efficiency as sources of leads.
INTRUM CRM is a SaaS cloud solution and is hosted by our servers. The CRM is flexible and can adjust to your business needs. You will be getting all the necessary assistance from your personal adviser while using the system.